Jagdish Kumar called from the Pushpawati Singhania hospital where he took his mother (Tijo, 46yrs) for emergency treatment. His mother was suffering from severe pain in the kidney, but instead of sending her for emergency treatment, some lady on the reception misbehaved with Jagdish and told him to take his mother to some other hospital. After Charity Beds got involved in Jagdish's helpless situation, the same lady did all the formalities and got this patient's treatment started. Later Jagdish Kumar called us again to inform that his mother is much better now.